PROVIDER MEETINGS & TRAININGS

Crisis Intervention services are available 24/7 and provide face-to-face intervention for members experiencing a mental health crisis. Crisis Intervention is provided in the location where the crisis is occurring. Crisis Intervention addresses the immediate safety and well-being of the member, family, and community. Crisis Intervention assesses, intervenes, and coordinates with the member’s current behavioral health provider and/or provides referrals to behavioral health and/or emergency services.

Up to two providers at any combination of license level (i.e., two CPI-certified paraprofessionals, two master’s level clinicians, one CPI-certified paraprofessional and one Ph.D., etc.) may bill simultaneously for providing Crisis Intervention to a member.

Optum Idaho offers Crisis Prevention Institute (CPI) Verbal Intervention training and certification at no cost to all in-network providers. These trainings are offered in a blended learning environment with on-demand training modules via Optum Idaho Relias Learning prior to a live (webinar) certification. Registration details are noted below. For complete details regarding this training, see CPI Live Event Details.

The two courses available for registration are:
    1. Crisis Prevention Institute (CPI): Verbal Intervention Foundation Course - Blended Learning (OICP101) – intended for providers who have never taken the CPI Verbal Intervention course.
Click here to register for the CPI Foundation Course.

    2. Crisis Prevention Institute (CPI): Verbal Intervention Refresher Course – Blended Learning (1067552) – intended as recertification for providers who are already CPI certified and previously completed the full Foundation course within two years.
Click here to register for the CPI Refresher Course

Three weeks prior to the training date you will be sent a confirmation email. Confirmation of your attendance is required. If we do not receive confirmation, we will waitlist your registration to allow another individual to attend. The confirmation due date will be provided in the email.

A complete list of the CPI Verbal Intervention trainings is show below.

Interconnected Systems Framework: Connecting the Dots of Mental Health in the Schools

Additional training dates coming soon.

This Interconnected Systems Framework: Connecting the Dots of Mental Health in the Schools is a free 3-part series specifically geared for providers in Idaho who are interested in delivering mental health services within a school setting. The 3-part series includes three Optum Idaho Relias Learning modules each accompanied by a live, virtual session.

The training includes three core topics:
· The Impact of Behavior in Schools
· Multi-tiered System of Support (MTSS) and Positive Behavioral Interventions and Supports (PBIS) Defined
· Interconnected Systems Framework (ISF): Interconnecting School Mental Health and Positive Behavioral Interventions and Supports (PBIS)

Visit Azevedo Consulting to learn more. 

Research has indicated that approximately 1 in 5 students has a diagnosable behavioral health condition. To increase access to services for youth, Optum Idaho has developed a school-based model for behavioral and mental health service delivery. “A Toolkit for Behavioral and Mental Health Services in Idaho Schools” helps identify the requirements to establish collaboration between educators, family members and mental health professionals in order to provide youth with better access to mental health services. 

To request a printed copy of “A Toolkit for Behavioral and Mental Health Services in Idaho Schools” email mhsidaho@optum.com. 

The Optum Support and Services Manager (OSSM) Training introduces the OSSM tool to Targeted Care Coordinators and other interested providers. This tool allows Targeted Care Coordinators to communicate with Child and Family Team members, schedule Child and Family Team meetings, and develop and submit person-centered service plans (PCSPs). The training also demonstrates features of the OSSM Individual and Support Team Portal, which is where other Child and Family Team members may view finalized PCSPs. This training is required for Targeted Care Coordinators and is available on Optum Idaho Relias Learning.

If you are a credentialed/endorsed Peer Services provider, you will be eligible to enroll in coaching with En Route. Coaching may be appropriate if your agency is seeking opportunities for your leaders and staff members to think about and plan around how to put into practice what you’ve learned in training or to improve your implementation and delivery of Peer Services.

Goals of the coaching sessions include:

· Identifying strengths and needs related to implementation and delivery of services
· Providing constructive feedback about organizational structure that supports implementation and service delivery
· Noting specific strategies for Peer Services professionals for applying skills learned in training to the real world
· Developing additional training and workforce development plans based on needs


Below are the dates and topics for upcoming coaching opportunities, and each session lasts two hours. To enroll in coaching sessions, please register here. These are planned for the third Wednesday of each month from 3-5 p.m. MT. This is an optional opportunity, and you may participate in as many or as few sessions as you like. Topics planned include:

· Aug., 2021 18: Building Peer-to-Peer Relationships
· Sept., 2021 15: Cultivating Curiosity & Asking Effective Questions
· Oct. 20, 2021: Building on Strengths to Create Meaningful Recovery Plans
· Nov. 17, 2021: Communicating Boundaries
· Dec. 15, 2021: Effective Self-Care Strategies

Certificates of completion will be available. If you have any questions, please contact your provider relations advocate. 

Optum Idaho has worked with our training partners (En Route, Path to Prime, and the Federation of Families) to develop optional training designed to assist supervisors of all Peer Services in Relias. The topics covered are: 

• Similarities and differences of the roles of Peer Support, Youth Support, Family Support, and Recovery Coaching
• Appropriate referrals for Peer Services
• Essential supervisory skills, functions, and challenges
• Agency readiness for Peer Services

If you are interested in enrolling in this training,
1.   Login to Relias - OptumHealth Idaho
2.   Once in Relias, CLICK on the Assignments tab found on the left-side of the screen.
3.   CLICK on the “Green +Browse Elective Courses” button close to the top of the screen.
4.   SEARCH for the course titled “Peer Services Supervisor Training”.
5.   ENROLL in the course by CLICKING on the Green “Enroll” Button.
6.   CLICK on “Back to My Learning” at the top of the page.
7.   SCROLL down to “Elective Courses”.
8.   FIND the “Peer Services Supervisor Training” and CLICK on “Take Now”.

If you have a question about this or any other Optum Idaho training course, please reach out to the Optum Idaho Education Training Team.

Optum Idaho is committed to recovery, resiliency and person-centered care. To ensure the integrity of the behavioral health care system of Idaho, Optum has created a 35-minute comprehensive training on Program and Network Integrity (PNI) for all Network Providers in an effort to prevent potential fraud, waste and abuse in behavioral health services.

As a provider of services to Medicaid-eligible members and a vital part of the effort to prevent non-compliance, you are encouraged to take our PNI training available in Optum Idaho Relias Learning. This training covers various topics important to maintain program and network integrity and prevent potential issues in fraud, waste and abuse, including:

·  Current trends -- what we're doing well in Idaho
·  Ins and outs of the audit review process, including common audit findings
·  How to avoid common errors
·  How to file corrected claims or void claims
·  Ongoing resources for you as a provider

NOTE: This training can be used to fulfill the annual fraud, waste and abuse training requirements for you and your staff.

To view and sign up for the Optum Idaho Relias Learning course: 

    1. Login to Optum Idaho Relias Learning
    2. Click on Assignments
    3. Click on Browse Elective Courses
    4. Search for Optum Idaho Program & Network Integrity (PNI): Fraud, Waste, and Abuse Prevention
    5. Click the Green Enroll button

The video will present information on Peer Support Services for Youth Support, Recovery Coaching, Adult Peer Support and Family Support.

The Optum Idaho clinical and quality auditing teams have developed a brief Quality of Care (QOC) training for Youth Support, Peer Support, Family Support, and Recovery Coaching services, that focuses on the following topics:

· Service appropriateness
· Strength and resiliency factors
· Recovery plans
· Documentation
· Authorizations/service request forms

This training is now available on Relias and all providers who are currently offering or supervising these services are encouraged to take this 60-minute training. Please follow the below instructions to access the QOC for Peer Services training.

    1. Log into Relias.
    2. Once in Relias, click on the "Assignments" tab found on the left-hand side of the screen.
    3. Click on the green "+ Browse Elective Courses" button close to the top of the screen.
    4. Search for the course titled "Quality of Care for Support Services”
    5. Enroll in the course by clicking on the green "Enroll" button.
    6. Click on "Back to My Learning" at the top of the page.
    7. Scroll down to "Elective Courses".
    8. Find "Quality of Care for Support Services" and click on "Take Now".

Have a question about this or other Optum Idaho training? Please reach out to the Optum Idaho Education and Training team.

Optum Idaho partnered with the REACH Institute to develop a series of training modules designed to assist with children who display disruptive behavioral disorder (DBD) symptoms. These modules provide strategies and guidance to address a continuum of concerns for clinicians and mental health paraprofessionals as they work collaboratively with educators, and parents. Optum credentialled clinicians and paraprofessionals may access these modules on Optum Idaho Relias Learning. 

REACH Disruptive Behavior Training Modules include:

·  Optum Idaho: Understanding Disruptive Behavior Disorders in Children and Adolescents
·  Optum Idaho: Supporting Students with Disruptive Behavior Disorders
·  Optum Idaho: Assessing Disruptive Behavior Disorders in Children and Adolescents
·  Optum Idaho: Teaching Skills to Support Adolescents with Disruptive Behavior Disorders
·  Optum Idaho: Teaching Skills to Support Children with Disruptive Behavior Disorders
·  Optum Idaho: Teaching Skills to Support Parents with Disruptive Adolescents
·  Optum Idaho: Teaching Skills to Support Parents with Disruptive Children

As part of the Youth Empowerment Services (YES) program, individual and group Respite services are now available to children and adolescents with Serious Emotional Disturbance (SED) who meet Medicaid 1915(i) eligibility requirements when established by Liberty Healthcare. To qualify for individual and group Respite, children and adolescents must receive a Child and Adolescent Needs and Strengths (CANS) assessment and a Comprehensive Diagnostic Assessment (CDA).  Based on these assessments, diagnostic and functional criteria will indicate Class Membership and a Person-Centered Plan will be developed with the child or adolescent by the Division of Behavioral Health (DBH) staff. Respite must be identified on this plan as a necessary service, based on the child’s individual needs.

As a Medicaid reimbursed service, providers interested in rendering this service after June 30, 2018 will be required to be part of the Optum Network, and respite workers must complete a web-based training that outlines the service requirements and expectations. There is also a supervisor specific training required for supervisors of respite workers.

Both trainings are now available on Relias.  To locate, simply search for Respite. Once completed, providers should submit the proof of training to their Provider Relations Advocate so their Optum contract and fee schedule can be updated.

You must have a Relias account in order to access and complete this training, and all Optum Idaho Network Providers are eligible for their own account, free of charge. 

If you have questions, please call your Provider Relations Advocate or Optum at 1-855-202-0983, extension 1

The training required to receive the Optum Idaho Skills Training and Development (STAD) endorsement differs according to the provider's professional role. Please identify which of the options below best represents your qualifications and proceed to follow the related instructions:

Please note: If you do not yet have a Relias account, please visit https://optumidaho.training.reliaslearning.com to create an account before proceeding to identify your qualifications and related training requirements from the information noted below.

STAD Qualifications / Instructions:

If you have a BA degree in a health and human services (HHS) field, and do not have any additional license or certification in your field or 2 years of experience in a HHS field, click here to e-mail the Optum Education and Training Team to request to be enrolled in the required foundational courses. We will respond to your request within 48-72 hours. Upon being enrolled in the first portion, you will be able to self-enroll in the second portion of required training.

If you have a BA degree in a health and human services (HHS) field plus 2 years of experience in a HHS field, log in to Optum Idaho Relias Learning to enroll in the STAD modules.

If you have a BA degree in a health and human services (HHS) field plus license or certification in your field, (i.e., you are certified as CPRP or CFRP by the Psychiatric Rehabilitation Association (PRA)), log in to Optum Relias Learning to enroll in the STAD modules.

If you are a Licensed Professional, you do not need to enroll in any additional training.

 

 

Requirements: Providers must have a bachelor’s degree or higher in a human services field and be operating under supervisory protocol within the Optum Idaho Network. Providers must also complete the required training plan in order to receive the Optum Idaho Targeted Care Coordination Endorsement.

The Training Plan contains the following steps:

1. Optum Idaho Endorsement: General Foundation

   1. Training plan is 14.75 hours and contains 9 courses focused on general behavioral health topics

       

2. Optum Idaho Endorsement: Targeted Care Coordination

   1. This training plan is 4.5 hours and contains courses focused on the specific TCC service in Idaho

      1. Optum Idaho Targeted Care Coordination Toolkit Training (1 hour)

      2. Optum Idaho Targeted Care Coordination (3.5 hours)

         NOTE: Optum Supports and Services Manager (OSSM) Tutorial (.5 hours) is an optional course available upon request in Relias

       
      

CANS Certification: If the prospective TCC will be completing CANS assessments, they must also obtain their CANS Certification which is accessed through praedfoundation.org.

Enrollment: Providers wishing to enroll as a Targeted Care Coordinator in the Optum Network and start the training process, need to email the Optum Idaho Education inbox at optum.idaho.education@optum.com with the subject line, “Targeted Care Coordination". In the body of the email, providers should include full name, Relias username, agency, and the email they prefer for ongoing communication. The Optum Idaho Education Team will then assign the training plan to the provider in their Relias account.

The Targeted Care Coordination webpage has additional TCC resources:
·  Targeted Care Coordination Toolkit
·  CANS Appendix
·  OSSM Instruction Manual
·  Person-Centered Service Plan (PCSP) form in English and Spanish
·  PCSP OSSM Consent Form
·  OSSM Platform access
·  Targeted Care Coordination agencies

Additional information on the Person-Centered Service Plan (PCSP) can be found here.

Therapeutic After-School and Summer Programs (TASSP) are structured programs which consist of a range of individualized therapeutic, recreational and socialization activities for youth. These individual and group therapeutic experiences assist youth in developing social, communication, behavior and basic living skills; as well as psychosocial and problem-solving skills.

Therapeutic After School and Summer Programs (TASSP) are a collaboration between provider agencies, community-based organizations, professionals, and/or other entities. The informational session will explain the goal of TASSP, how to create TASSP programs and services, and new resources for providers to provide structured treatment services during afterschool, summer or out of school time.

We are offering three (3) virtual sessions for you to attend.

Click on one of the links below to register for the session of your choice. You will be emailed a link prior to the session.

June 22, 2021 11am –12pm (MT)

July 13, 2021 11am – 12pm (MT)

August 24, 2021 11am – 12pm (MT)

Optum is providing another opportunity to obtain the Youth Support (YS) endorsement training. If you are interested in providing this service, we encourage you to participate, as you must have your YS endorsement to render this service to members. As a reminder, a YS provider must have an existing Peer Support Certification. Youth Support endorsement is Optum Idaho-issued and only valid within Idaho Medicaid.

The live webinar training opportunity is scheduled for the mornings of Aug. 10-13, 2021, 10 a.m. - 1:30 p.m. MDT. Participants need to attend all four half-days plus a required one-hour technology check on Aug. 5, 2021, at either 10 a.m. or 6 p.m. MDT. If this is of interest, please click here to complete the enrollment form.

Provider Qualifications:

1. Minimum of a High School Diploma (or equivalent).

2. Current Idaho Peer Support Specialist Certification: https://www.bpahealth.com/idaho-peer-cert/ .

3. Lived experience with serious emotional disturbance (SED) or SED co-occurring with substance use disorder (SUD) as a youth or adolescent (standalone SUD lived experience is not eligible).

4. Recovery for a minimum of one year.

5. Successfully passing a screening process.

6. It is recommended that providers of this service are between 21-30 years of age.

Endorsement:

The Optum Idaho YS endorsement is granted upon completion of all the following:

1. Obtain and maintain an Idaho Peer Support Specialist Certification, which must be current and valid prior to enrolling in online training.

2. Complete online YS training modules (available on Relias), which must be completed prior to attending the live webinar training.

3. Complete screening interview with YS Trainer: Providers must successfully pass the screening interview.

4. Attendance at a live webinar training over four half-days with the successful completion of a test covering the material learned.

The cost of training supplies and materials is $50 per person for providers who successfully pass the applicant screening process (the remaining cost of training is covered by Optum). Instructions for payment to the Idaho Federation of Families will be provided upon acceptance into the Youth Support endorsement training. 

CANS Training Opportunities

CANS Overview Training Video
In this training video we discuss the CANS Assessment tool, what it is, how it’s used, how it fits in with the YES System of Care, and when more robust training opportunities will be available. Click here to access the training video.  

Division of Behavioral Health Education
For questions about upcoming CANS training, please contact the Division of Behavioral Health at yes@dhw.idaho.gov.

CANS Certification
Providers must complete the CANS certification through the Praed Foundation. The cost to complete the CANS certification online is $12.00 annually. Individuals should allow approximately 8 hours of uninterrupted time to complete the certification.

For information on upcoming CANS certification trainings, please visit the Idaho Transformation Collaboration Outcomes Management (TCOM) Institute.

Additional information on the CANS can be found on the Praed Foundation website at Praedfoundation.org.

Agency Listing
Please email Praed at support@tcomtraining.com with your agency name to have your agency added to the dropdown listing of Idaho providers. For more information about the Praed Foundation and the information contained on their website, please reach out to support@tcomtraining.com.

ICANS
To get set up on the ICANS platform, providers are required to sign and submit an Agency Agreement, Authorized User Agreement for each staff, and attend ICANS System training. For more information, please navigate to icans.dhw.idaho.gov for the Calendar of trainings and Resources and User Guide tabs for all system requirements, electronic system manual, and additional information. For help with this process, contact the Automation Help Desk, at the Division of Behavioral Health, at (208) 332-7316 or submit a ticket via email at icanshelpdesk@dhw.idaho.gov.

 

 

Earn your MAT Waiver to prescribe and dispense buprenorphine in this two-part training:
· Live 4-hour seminar using video conferencing
· Online modules you complete on your own

Join with Zoom from anywhere! Participants must be able to join using a webcam.
Tuesday, September 22, 2020
12:30 - 5pm MT

The training, led by Dr. Magni Hamso and Dr. Todd Palmer, is for physicians, nurse practitioners, physician assistants and anyone interested in auditing the training.<br>

Both portions of the training are free and approved for CME credits. Physicians who complete the training qualify for the waiver to prescribe and dispense buprenorphine. Nurse practitioners, certified nurse midwives, clinical nurse specialists, certified registered nurse anesthetists, and physicians assistants will also qualify for the waiver after an additional 16 hours of training. Register here.

Engaging Children and Youth in Telehealth
As telehealth and telemedicine become a normal part of our day-to-day life, we’re learning tips and tricks for making virtual sessions more interactive and effective. However, engaging children and youth virtually can require different skills and techniques to ensure a supportive and productive session. This conversation, coming up on Tuesday, May 12 from 3-4 p.m. ET, will build on the previous session focused on children, youth and families. The National Council for Behavioral Health hopes that you can join them to discuss best practices and strategies for delivering telehealth services to youth.

Leveraging Peer Support Skills in COVID-19
During COVID-19, the lived experience and unique skill sets of peer support workers have been critical in supporting outreach and recovery to the most vulnerable. Join the National Council for Behavioral Health for two sessions focused on peer support workers. During these sessions, the National Council for Behavioral Health invites you to share how you’re engaging and supporting individuals, and wants to learn how they can support and advocate for you and your peer support team to safely engage in the COVID-19 response.

Learn from subject matter experts in Idaho as they discuss using telehealth to treat behavioral health in the time of COVID-19.  This webinar includes discussion on regulatory changes in Idaho, clinical best practices, and confidentiality concerns, among other topics.

Click here to access the session recording.

The Addiction Technology Transfer Center (ATTC) Network, the Center for Excellence on Protected Health Information (CoE-PHI), the National Consortium of Telehealth Resource Centers, and the Center for the Application of Substance Abuse Technologies (CASAT) at the University of Nevada - Reno (UNR) are facilitating a FREE, national online discussion and resource sharing opportunity for substance use disorder (SUD) treatment providers and peer support specialists faced with transitioning their services to the use of telephone and videoconferencing methods in response to COVID-19 social distancing guidelines.

Click here for more information on ATTC's Telehealth Learning Series.
For more information on ATTC Pandemic Response Resources, click here.

This telehealth series covers the use of electronic information and telecommunications technologies to support long-distance clinical health care, patient and professional health-related education, public health and health administration.

Five modules cover the following topics:

Telephone Triage
Informing nurses about the growing specialty of telephone triage nursing.

Telemedicine: Virtual Visits With Patients
This module provides healthcare providers with information about telemedicine, including types of telemedicine, clinical usage, and supporting technologies.

Best Practices for Delivering Telehealth
Discusses various modalities of telehealth treatment and most effective approaches.

Implementation Guidelines for Telehealth Practitioners
Discusses the logistical elements of implementing a telehealth program into clinical practice and determining readiness in getting started.

Telehealth in Clinical Practice
Gain knowledge of using telehealth technologies for behavioral health services, including potential advantages and challenges.

Click here for more information and to register.

Relias is offering a free webinar series to help healthcare professionals and individuals understand, prepare for, and prevent the spread of the novel Coronavirus (COVID-19).

Topics include:
· Understanding Coronavirus and How to Keep You and Yours Safe
· Actions Home Health Clinicians Can Take To Prevent the Spread Of COVID-19 … and more.

Click here for more information and to register.

The below free healthcare and infection control courses can help ensure that you and your practice are up to date on your pandemic preparedness and infection prevention protocols, and are doing your part to control and prevent the spread of COVID-19.

Available courses include:
· Hand Hygiene: The Basics
· Infection Control: The Basics
· Infection Control for Healthcare Professionals
· Transmission-Based Precautions
· Preparing for Pandemic Influenza … and more.

Click here for more information and to register.

For the general public, the mental health effects of COVID-19 are as important to address as are the physical health effects. And for the one in five who already have mental health conditions – or the one in two who are at risk of developing them – we need to take personal, professional, and policy measures now to address them. To aid individuals and communities during this time, MHA has compiled a range of resources and information for mental health providers, parents, and community members.

Webinars and Resources
MHA Recorded Webinar: Peer, Friend and Self Support in the COVID-19 Crisis: How to Provide Support for Ourselves and Others Through Times of Fear and Isolation
Changing the Conversation About Mental Health - How do we Come Back to the New Normal?
PsychU Webinar: Impact of Novel Coronavirus Pandemic on Mental Health
Yale Webinars: Using emotional intelligence to combat COVID-19 anxiety

Click here for a comprehensive list of webinars, live events and workshops

This 5-part Curriculum Infusion Package (CIP) on Compassion Fatigue and the Behavioral Health Workforce was developed in 2020 by the Pacific Southwest Addiction Technology Transfer Center (PSATTC). Part 1 provides a brief overview of the behavioral health workforce and associated shortages, and introduces the demands on the workforce. Part 2 focuses on compassion fatigue and secondary traumatic stress. Part 3 provides a brief overview of how organizations can help individuals avoid experiencing burnout. Part 4 focuses on actions that behavioral health professionals can take to prevent compassion fatigue.  Part 5 focuses on self-care as an ethical duty in order to manage compassion fatigue.

Click here for more information on this 5-part series.
For more information on ATTC Pandemic Response Resources, click here. 

Recorded Webinars on COVID-19 can be viewed by clicking on the links below:
Managing the Mental Health Effects of COVID-19
Telepsychiatry in the Era of COVID-19

Click here for more information on coronavirus resources including educational activities and resources on Serious Mental Illness.

ECHO Idaho FREE COVID-19 series
Led by a rotating panel of experts, ECHO Idaho helps participants learn best practices for responding to the COVID-19 pandemic in Idaho. Connect with colleagues from around the state to ask questions and learn best practices from experts in the field.
Two sessions each week: Tuesdays noon to 1 p.m. MT, Fridays 1 – 2 p.m. MT

Registration
Please register here for the ongoing sessions.
For more information, visit https://www.uidaho.edu/academics/wwami/echo/covid-19.

Whether you missed it or would just like to see it again, click here to view the January 2021 Provider Meet and Greet.

This pre-recorded webinar is designed to assist you in supporting your clients as we expand Medicaid coverage in Idaho. The webinar, hosted by Senior Clinical Trainer at Optum Idaho, Rina Lingelbach, provides an overview of Medicaid Expansion eligibility, enrollment, and steps to access services.  The goal is to help orient providers with the changes that are happening, the transitions that can be expected, and the Medicaid Expansion resources that are available for a variety of questions and needs. Please keep in mind that this is only an overview. Further information can be obtained from the resources provided throughout and at the end of this webinar.

Access Instructions:
Click here to launch the webinar

In order to access this course, you will need an active Optum Idaho Relias account.

At Optum Idaho, we are committed to ensuring the integrity of the behavioral health care system of Idaho. To help maintain integrity of our providers and agencies, we are offering comprehensive training in Program and Network Integrity for all providers in the network to understand and prevent potential fraud, waste and abuse in behavioral health services.

As a provider of services to Medicaid-eligible members and a vital part of the effort to prevent non-compliance and possible fraud, waste, and abuse, you are invited to attend our upcoming training. Upon attending this training, you will leave with a thorough understanding of various topics important in helping to maintain program and network integrity and prevent potential issues in fraud, waste and abuse, including:
·  Current trends—what we’re doing right in Idaho
·  Ins and outs of the audit review process, including common audit findings
·  How to avoid common errors
·  How to file corrected claims or void claims
·  Ongoing resources for you as a provider

Steps to successfully register for this training (detailed instructions are below):
1.  Register for the webinar via: A) Relias and B) Webex
2.  Provide your current mailing address

1.    REGISTER FOR THE WEBINAR

   A.    In Relias

Log into Relias.

Once in Relias, CLICK the "Assignments" tab on the left-hand side of the screen.

Click on the green “+ Browse Elective Courses” button close to the top of the screen.

Search for the course titled “Program and Network Integrity LIVE Webinar".

Enroll in the course by CLICKing on the GREEN Enroll button.

Click back to "My Learning"

   B.    In Webex
Choose one of the following LIVE webinars to attend by clicking the link. Add your name, and click on "Register" in the bottom right-hand corner.

DATES/TIMES:
September 22^nd – 6:00-7:30pm (MDT)  Click this link to Register
September 24^th – 12:00-1:30pm (MDT) Click this link to Register

2.    PROVIDE YOUR CURRENT MAILING ADDRESS

We will be sending you a handout to supplement the training that is presented during the webinar. Please provide your mailing address to us by clicking here.

If you are unable to attend one of the training sessions, an on-demand recording of the training will be posted on our Relias e-learning platform within 72 hours of the live sessions.

 

Optum and The Institute for Person-Centered Practices are excited to offer brand new Person-Centered Thinking training opportunities. At the core of Person-Centered Thinking (PCT) is the notion that treating others with dignity and respect will empower them to set and reach their own personal goals. You can expect to learn the latest techniques and application in Person-Centered Thinking that will allow you to add value to client interaction.  

Any provider working with a client population within the Optum network, regardless of education level or licensure, is invited to benefit from the Person-Centered Thinking training course as a means of increasing skill level that increases patient decision making and empowerment.

The training in PCT consists of two parts:
1.  Optum Idaho Person-Centered Thinking online training modules on Relias
The purpose of the Person-Centered Thinking training modules is to orient you—whether you are a provider, supervisor, or staff of various roles— to the person-centered thinking philosophy that supports the delivery of person-centered care.

2.  A two-day live webinar learning intensive
We invite you to join us for this one-of-a-kind live webinar training experience— two full days of learning and practicing how to use a variety of person-centered tools to discover information leading to plans that support a person to have a better life as they define it.

Training	Date / Time	Required Tech Check
Session 1:	Sept 29 & 30, 2020     9am–5pm MST	Sept 28, 2020;     9-10am MST or 12–1pm MST
Session 2:	Nov 10 & 11, 2020    9am–5pm MST	Nov 9, 2020    9-10am MST or 12–1pm MST

CEUs available
CEUs for both the online modules and live webinar training are approved by the National Association of Social Workers-Idaho Chapter, and by the Idaho Licensing Board of Professional Counselors and Marriage and Family Therapists. Other professionals are invited to contact their board and verify that their continuing education plans meet their board’s requirements.

How to Access the Training

Online Training is now available on Relias. To access the online training:
1.       Log into Relias.
2.       Once in Relias, click on the "Assignments" tab found on the left-hand side of the screen.
3.       Click on the green “+ Browse Elective Courses” button close to the top of the screen.
4.       Search for the course titled “Optum Idaho Person-Centered Thinking”
5.       Enroll in the course by clicking on the green "Enroll" button.
6.       The course will now appear under the ‘Electives’ section of the “Learning” tab of your Relias dashboard. Scroll down to find the course and click “Take Now”.

Live Webinar Training will take place via the Zoom webinar platform. Registration is now open on Relias and consists of two mandatory components:  Live Webinar Training and a Live "Tech Check" session.
1.       Once in Relias, click on the "Assignments" tab found on the left-hand side of the screen.
2.       Click on the green “+ Browse Elective Courses” button close to the top of the screen.
3.       Search for the course titled “Optum Idaho Person-Centered Thinking LIVE Webinar”
4.       Enroll in your preferred course date by clicking on the associated green "Enroll" button.
5.       The course will now appear under the ‘Electives’ section of the “Learning” tab of your Relias dashboard.
6.       Scroll down to find the course and click “Go to Event”.
7.       Click on “More Properties” to find the Live Webinar Zoom link and the Tech Check Zoom link/s found in the description of the course.
8.       Copy and Paste the links into your Outlook or Gmail Calendar for 1) the day of the tech check, and 2) the day of the live webinar training.
9.       Be on the lookout for emails from optum.idaho.education@optum.com reminding you of your upcoming tech check and training date.

For the general public, the mental health effects of COVID-19 are as important to address as are the physical health effects. And for the one in five who already have mental health conditions – or the one in two who are at risk of developing them – we need to take personal, professional, and policy measures now to address them. To aid individuals and communities during this time, MHA has compiled a range of resources and information for mental health providers, parents, and community members.

Live Events
Telehealth Learning and Consultation (TLC) Tuesdays:
April 21, 11-12pm ET: Telehealth with Children and Adolescents
April 28, 11-12pm ET: Telehealth Troubleshooting

Click here for a comprehensive list of webinars, live events and workshops.

Optum Supports and Services Manager (OSSM) is the platform used by Targeted Care Coordinators (TCCs) to submit person-centered service plans (PCSPs) to Optum for review of compliance to the Code of Federal Regulations (CFR).

Optum has scheduled some monthly calls for TCCs for any questions about OSSM or the PCSP form. These calls will not have a structured agenda, but rather allow for any open-ended discussion with the Optum PCSP team.

If you have PCSP or OSSM questions that cannot wait for the monthly meeting, please contact Optum by emailing optum.idaho.pcsp@optum.com or calling 1-855-202-0983, option 1. If there are other questions that do not specifically relate to the PCSP form or OSSM, please contact your Provider Relations Advocate.

If you would like to attend one of these monthly calls, please register in advance at one of the links below:
Wednesday, December 4, 2019, 1:00 p.m. - 2:00 p.m. MST
Monday, January 6, 2020, 2:00 p.m. - 3:00 p.m. MST
Tuesday, February 4, 2020, 11:00 a.m. - 12:00 p.m. MST
Thursday, March 5, 2020, 10:00 a.m. - 11:00 a.m. MST
Tuesday, April 7, 2020, 11:00 a.m. - 12:00 p.m. MST (cancelled; please contact the PCSP team at optum.idaho.pcsp@optum.com)
Tuesday, May 5, 2020, 9:00 a.m. - 10:00 a.m. MST  (cancelled; please contact the PCSP team at optum.idaho.pcsp@optum.com)

 

Telehealth 20/20: New Perspectives, Innovation Insights and Expanded Vision of Care Delivery
NRTRC has 20 presentations to meet a range of interests and needs. Attend the full conference or pick and choose the sessions most relevant to you.
Register for FREE here: NRTRC 2020 FREE Registration
Click here for session descriptions and a downloadable schedule.

In lieu of an in-person event this year, Rx Summit will take place as a virtual experience - full of video content, live streaming with Q&A sessions.  This virtual event will be held during the originally scheduled dates of April 14-16. To learn more, visit www.rx-summit.com.

As indicated in the Idaho Department of Health and Welfare communciations from March 16^th and March 18^th, providers may temporarily offer services via Telemental Health (TMH) until further notice. In these live Q&A sessions, we are here to answer any questions you may have about offering services via TMH or telephonically.

March 20, 2020 Q & A Session

Topic: A Telehealth Q & A
Host: Bruce Younger
Date: Friday, March 20, 2020
Time: 12:00 pm, Mountain Daylight Time (Denver, GMT-06:00)

Session number: 649 064 967
Session password: PGearE4c$62

-------------------------------------------------------
To join the training session
-------------------------------------------------------
1. Go to https://optum.webex.com/optum/k2/j.php?MTID=t98d4dbe12537263e41b68e6cf2733e84
2. Enter your name and email address.
3. Enter the session password: PGearE4c$62
4. Click "Join Now".
5. Follow the instructions that appear on your screen.
To view in other time zones or languages, please click the link
https://optum.webex.com/optum/k2/j.php?MTID=tc81c281bee956b6cbe73baa08482b680

-------------------------------------------------------
To join the session by phone only
-------------------------------------------------------
To receive a call back, provide your phone number when you join the training session, or call the number below and enter the access code.
US/Canada (Preferred):1-763-957-6300
Global call-in numbers: https://optum.webex.com/optum/globalcallin.php?MTID=te2e1ab80e5fdd23f4572941cc152bf7a
Access code: 649 064 967
-------------------------------------------------------

March 24, 2020 Q & A Session

Topic: A Telehealth Q & A
Host: Bruce Younger
Date: Tuesday, March 24, 2020
Time: 12:00 pm, Mountain Daylight Time (Denver, GMT-06:00)

Session number: 644 532 174
Session password: PGearE4c$62

-------------------------------------------------------
To join the training session
-------------------------------------------------------
1. Go to https://optum.webex.com/optum/k2/j.php?MTID=t4622728495807bb886c84c538c560095
2. Enter your name and email address.
3. Enter the session password: PGearE4c$62
4. Click "Join Now".
5. Follow the instructions that appear on your screen.
To view in other time zones or languages, please click the link
https://optum.webex.com/optum/k2/j.php?MTID=t8b630b55547ce766afabdbdc2252b5a0
-------------------------------------------------------
To join the session by phone only
-------------------------------------------------------
To receive a call back, provide your phone number when you join the training session, or call the number below and enter the access code.
US/Canada (Preferred):1-763-957-6300
Global call-in numbers: https://optum.webex.com/optum/globalcallin.php?MTID=t86cea0ee3bb4faab2d06720a9dbd4e01
Access code: 644 532 174

 

 

Optum offers CPI’s Nonviolent Crisis Intervention training and certification at no cost to all in-network providers. Bachelor's level paraprofessionals are required to have a CPI Nonviolent Crisis Intervention certification in order to bill crisis services (Crisis Intervention or Crisis Response).  Bachelor's level paraprofessionals working in a Crisis Center are also required to have certification in Nonviolent Crisis Intervention.  Master's level clinician's are not required to obtain the CPI certification to bill for crisis services, but may choose to become certified through Optum at no cost.

Nonviolent Crisis Intervention training is offered in a blended learning format, which means that there are two parts to the training consisting of online modules completed prior to an in-person certification:

1. Online Prerequisite: Crisis Prevention Institute (CPI): Nonviolent Crisis Intervention to be completed via the Relias e-learning platform
   
   • Participants must complete the online learning modules prior to attending the in-person training.
     
   • Participants must bring a printed and completed Learner’s Guide from the online modules when attending the in-person training.
     
   • To access the online prerequisite “Crisis Prevention Institute (CPI): Nonviolent Crisis Intervention” course, Log in to Relias here.
     
     
2. In-person training and certification
   
   • Participants must bring their printed and completed Learner’s Guide from the online modules to the in-person training.
     

Please see the following upcoming In-Person Nonviolent Crisis Intervention trainings:
January 24, 2020                       9 am – 1 pm MST     Pocatello                   Hampton Inn Pocatello, 151 Vista Dr.
January 27, 2020                       9 am – 1 pm MST     Boise                         Holiday Inn Boise, 2970 W. Elder St.
February 6, 2020                       9 am – 1 pm MST     Twin Falls                  Crisis Center Community Room, 570 Shoup Ave W
February 11, 2020                   12 pm – 4 pm PST      CDA                          Holiday Inn Express, 2300 W. Seltice Way
Click here to enroll in one of the above upcoming CPI in-person trainings.


* Do not register directly with CPI. Providers who receive the training and certification directly from CPI cannot be reimbursed by Optum for certification costs. Providers who have already been certified directly through CPI are not required to re-take the course through Optum, though this training can be used to renew an existing certification. Please email optum.idaho.education@optum.com for any questions about CPI certification.

 

Provider Requirements - All of the following are required for participation in this training:
·         Minimum of a High School Diploma (or equivalent)
·         Current Peer Support Certification
·         Lived experience with a SED diagnosis and/or Substance Use Disorder as a youth or adolescent
·         Has been in recovery for a minimum of one year
It is recommended that providers of this service are between 21-30 years of age.

Youth Support Training
This in-person training is an intensive all-day training that includes exploration of safe sharing of lived experience as a youth or adolescent with a SED diagnosis and/or Substance Use Disorder, and how shared experience can be used to build mutuality and connection. The online Youth Support training modules are a prerequisite to the in-person Youth Support training.  The successful completion of the online modules and the in-person training will provide a Youth Support Endorsement for qualified individuals only. This training is limited to 30 participants at each location.

This training will cover the following topics:
·         Roles and responsibilities of the youth support provider
·         Youth support skills and core competencies
·         Engaging youth and empowering youth voice
·         Strategic use of story-telling
·         Working with families, teams, providers, and system partners
·         Youth support provided in groups
 
Dates and Locations
Idaho Falls (FULL): July 30, 2019 (8:45 a.m. – 4:15 p.m. MT)                  Hilton Garden Inn, 700 Lindsay Blvd
Coeur D’Alene: August 15, 2019 (8:45 a.m. – 4:15 p.m. PT)                    Best Western Plus, 506 Appleway Ave
Boise (FULL): August 21, 2019 (8:45 a.m. – 4:15 p.m. MT)                  Hilton Garden Inn, 7699 W Spectrum St
Registration link: https://www.surveymonkey.com/r/J77SYVK

Youth Support Community Engagement/Education Event
The purpose of this training is to educate Members, families, providers, and other community stakeholders about Youth Support. These events are not required to obtain the Youth Support Endorsement, but may be beneficial to agency owners and/or supervisors. These events are limited to 60 attendees.

Dates and Locations
Idaho Falls: July 29, 2019 (8:45 a.m. – 4:15 p.m. MT)                           Hilton Garden Inn, 700 Lindsay Blvd
Coeur d’Alene: August 14, 2019 (8:45 a.m. – 4:15 p.m. PT)                  Best Western Plus, 506 Appleway Ave
Boise: August 20, 2019 (8:45 a.m. – 4:15 p.m. MT)                            Hilton Garden Inn, 7699 W Spectrum St
Registration link: https://www.surveymonkey.com/r/JS255GZ

 

CPI Nonviolent Crisis Intervention Training

Optum will offer CPI’s Nonviolent Crisis Intervention training and certification at no cost to all in-network providers throughout 2019. This training is offered in a blended learning format, with the training modules completed on-demand via the Relias e-learning platform prior to an in-person certification. The course is available now on Relias.

To access the online training:
1. Log into Relias here
2. Navigate to the “Assignments” tab on the left hand side of the screen
3. Click on the green “+ Browse Elective Courses” button close to the top of the screen
4. Search for the course titled: Crisis Prevention Institute (CPI): Nonviolent Crisis Intervention Foundation Course- Blended Learning

Participants must complete the online modules before the in-person certification. The deadline for Bachelor’s level paraprofessionals to complete the online modules and the in-person certification is April 1, 2019.

In-Person Training Schedule:

North Idaho

February 26, 2019    8:00 a.m. PT
Best Western Edgewater Resort
56 Bridge Street
Sandpoint, ID 83864

March 1, 2019    1:00 p.m. PT
Best Western University Inn
1516 West Pullman Road
Moscow, ID 83843

March 11, 2019    1:00 p.m. PT
Clearwater River Casino
17500 Nez Perce Road
Lewiston, ID 83501

March 19, 2019    1:00 p.m. PT
Red Lion Templin's on the River
414 E. 1st Street
Post Falls, ID 83854

Southwest Idaho

February 28, 2019    9:00 a.m. MT
Jerome Country Club
649 Golf Course Road
Jerome, ID 83338

March 5, 2019    1:00 p.m. MT
Holiday Inn
2970 West Elder Street
Boise, ID 83705

March 8, 2019    1:00 p.m. MT
Oxford Inn & Suites
1426 S. Entertainment Avenue
Boise, ID 83709

March 12, 2019    8:00 a.m. MT
Hampton Inn & Suites
5750 E. Franklin Road
Nampa, ID 83687

March 20, 2019*    1:00 p.m. MT
Clarion Inn
1249 Tapadera Avenue
Ontario, OR 97914

*Previously scheduled February 28, 2019

Southeast Idaho

February 25, 2019    1:00 p.m. MT
Hilton Garden Inn
700 Lindsay Boulevard
Idaho Falls, ID 83402

March 5, 2019    1:00 p.m. MT
Best Western Inn & Convention Center
800 N. Overland Avenue
Burley, ID 83318

March 6, 2019    1:00 p.m. MT
Hampton Inn & Suites
151 Vista Drive
Pocatello, ID 83201

March 7, 2019    8:00 a.m. MT
Hilton Garden Inn
700 Lindsay Boulevard
Idaho Falls, ID 83402

March 12, 2019    1:00 p.m. MT
Hampton Inn & Suites
151 Vista Drive
Pocatello, ID 83201

CLICK HERE to register for one of the in-person sessions. The deadline for registrations is February 22, 2019.

Do not register directly with CPI. Providers who receive the training and certification directly from CPI cannot be reimbursed by Optum for certification costs. Providers who have already been certified directly through CPI are not required to re-take the course through Optum, though this training can be used to renew an existing certification.

Please email optum.idaho.yes@optum.com for any questions about CPI certification.

Providers who have not participated in the in-person Child and Adolescent Needs and Strengths (CANS) workshops have one last chance to attend before the July 1, 2019, CANS requirement date! The CANS functional assessment tool is the state-approved assessment tool for children receiving Medicaid behavioral health services starting July 1, 2019. Optum Idaho is offering two FREE in-person CANS General Certification Training Workshops in Boise, Idaho on April 29 & 30, 2019. The Praed Foundation is facilitating this workshop as part of the TCOM pre-conference.

The training will cover the CANS and its purpose, the role of structured assessments, preparation for the on-line certification test, and a brief overview of the connection between CANS and treatment planning. The course does not replace certification, but is designed to support providers who intend to become CANS certified through the on-line CANS certification test through Praed. Network providers who serve children will need to be CANS certified and registered within ICANS by June 30, 2019. This training is open to all levels of Optum network providers.

To register for the FREE CANS In-person: General Certification Training Workshop, please click on the link below: 
Boise: April 29, 2019 (9:00 a.m. to 4:00 p.m. MT)

Location: Holiday Inn Express and Suites, Boise Airport, NezPerce Room, 3050 S. Shoshone, Boise, ID 83705
The April 30th Training is Full
Boise: April 30, 2019 (9:00 a.m. to 4:00 p.m. MT)  
Location: Red Lion Boise Downtowner, Selway/Sawtooth Room, 1800 Fairview Avenue, Boise, ID 83702

The YES Navigation Series reviews information from Optum’s Level of Care Guidelines, Fee Schedule, and Provider Manual. The trainings are beneficial for agency owners, managers, clinicians, paraprofessionals, and billing & administrative staff.

YES Navigation Series – Part 4 Training is offered via two live webinars in March 2019. This training outlines how the individual YES services work within the YES System of Care. The training provides an overview of services being enhanced on April 1, 2019, as well as information on future service implementations. The webinars include time for a live Question & Answer session. 

Please join us for one of the dates and times listed below by registering for the session that works best for you:
March 28, 2019 (8:30 a.m. – 10:00 a.m. MT)
March 29, 2019 (10:00 a.m. – 11:30 a.m. MT)

YES Navigation Series – Part 4 Regional Training and Targeted Care Coordination Toolkit Training

Please join us for this two-part in-person training opportunity. Providers may attend one or both of these trainings.

The YES Navigation Series- Part 4 will be from 10:30 AM to 12:00 PM and outlines how the individual YES services work within the YES System of Care. The training also provides an overview of services that were updated on April 1, 2019 and an overview of Targeted Care Coordination rolling out June 1, 2019.

The Targeted Care Coordination (TCC) Toolkit Training will be from 12:00 PM to 2:00 PM and outlines TCC tasks throughout the Child and Family Team process, TCC components, and TCC Toolkit documents. Bachelor level or higher providers, or Certified Case Managers (CCM) with the Commission for Case Manager Certification (CCMC) who would like to become Targeted Care Coordinators are required to participate in Toolkit training along with the Optum Idaho Endorsement: General Foundation (on Relias) before implementing the service which goes live June 1, 2019. This is phase one of a two-phased training for TCC.

Lunch will be served (11:30 am to 12:00 pm) and a panel of Optum Clinical and Network subject matter experts will be on hand to answer questions. Please see the information below about when the training will be in your area and select the link to register:

To reserve your space, please click here.

Region	Location	Date
1	Red Lion 414 E. 1st Ave. Post Falls, ID 83854	5/15/2019    (Correct date)
2	Clearwater River Casino 17500 Nez Perce Rd. Lewiston, ID 83501	5/16/2019   (Correct Date)
3	Southwest District Health 13307 Miami Ln. Caldwell, ID 83607	5/13/2019
4	Riverside Hotel 2900 W Chinden Blvd. Boise, ID 83714	5/20/2019
5	Hilton Garden Inn 1741 Harrison St N., Twin Falls, ID 83301	5/21/2019
6	Red Lion Pocatello 1555 Pocatello Creek Rd., Pocatello, ID 83201	5/23/2019
7	Hilton Garden Inn 700 Lindsay Blvd. Idaho Falls, ID 83402	5/22/2019

CANS Trainings

The CANS is the State-approved functional assessment tool required by July 1, 2019. Optum is offering a series of three separate in-person CANS trainings at four locations throughout the state facilitated by the Praed Foundation. Providers may opt to attend one or all of the available classes based on their interest. The courses do not replace certification, but are designed to support providers who intend to become CANS certified. Network providers will need to be CANS certified and registered within ICANS by June 30, 2019.

To register, click on the location desired. The registration page will open in a new window.

CANS Certification
Description: An overview of the CANS. Designed for providers seeking to become CANS certified. This program has been approved for 5 hours at BSW level, 5 hours at MSW level and/or 5 hours at the MSW-Clinical level by the National Association of Social Workers-Idaho Chapter, and may be applied toward the continuing education requirements for social work license renewal.*

Boise: Jan. 22, 2019 (9 a.m. - 4 p.m. MT)
Nampa: Feb. 4, 2019 (9 a.m. - 4 p.m. MT)
Idaho Falls: Feb. 19, 2019 (9 a.m. - 4 p.m. MT)
Coeur d'Alene: Mar. 4, 2019 (9 a.m. - 4 p.m. PT)

CANS Booster
Description: A more in-depth look at the CANS. Designed for providers who have previously taken CANS trainings. This program has been approved for 2.75 hours at BSW level, 2.75 hours at MSW level and/or 2.75 hours at the MSW-Clinical level by the National Association of Social Workers-Idaho Chapter, and may be applied toward the continuing education requirements for social work license renewal.*

Boise: Jan. 23, 2019 (1 p.m. - 5 p.m. MT)
Nampa: Feb. 5, 2019 (1 p.m. - 5 p.m. MT)
Idaho Falls: Feb. 20, 2019 (1 p.m. - 5 p.m. MT)
Coeur d'Alene: Mar. 5, 2019 (1 p.m. - 5 p.m. PT)

CANS in Practice
Description: Designed for providers seeking guidance on adopting the CANS into their daily practice. This program has been approved for 5 hours at BSW level, 5 hours at MSW level and/or 5 hours at the MSW-Clinical level by the National Association of Social Workers-Idaho Chapter, and may be applied toward the continuing education requirements for social work license renewal.*

Boise: Jan. 24, 2019 (9 a.m. - 4 p.m. MT)
Nampa: Feb. 6, 2019 (9 a.m. - 4 p.m. MT)
Idaho Falls: Feb. 21, 2019 (9 a.m. - 4 p.m. MT)
Coeur d'Alene: Mar. 6, 2019 (9 a.m. - 4 p.m. PT)

*CEU preapproval applies to Nampa, Idaho Falls, and Coeur d'Alene sessions.

Optum invites all Optum Idaho providers and their staff to attend our upcoming webinar:

Program & Network Integrity: Coding and Auditing of Behavioral Health Services

Please join us as we discuss: 

• Revised approach to Fraud, Waste, Abuse and Error
• Current trends in the Idaho market
• Common audit findings
• Highlights of the audit review process

We have scheduled two sessions in December. Please join us for one of the dates and times listed below by registering for the session that works best for you:

December 11, 2018 from 10:00 a.m. to 11:00 a.m. MDT
December 13, 2018 from 2:00 p.m. to 3:00 p.m. MDT

Optum Idaho is excited to announce a series of evidence based practice webinars and e-learning modules for providers working with children and adolescents with disruptive behavior disorder in partnership with the Resource for Advancing Children’s Health (REACH) Institute. Optum Idaho is partnering with the REACH Institute to offer access to the best, evidence based therapies to improve the behavioral health of children and adolescents in the State of Idaho.

The CE* based education courses will be offered in a six part webinar series starting in October 2018 conducted by a panel of distinguished REACH National Experts. The trainings will be structured around understanding and assessing disruptive behavior disorder as well as teaching skills to parents, children and adolescents. The webinars and e-learning courses will be targeted to both Master’s level clinicians and certified paraprofessionals teaming together to work within the family system as defined by the member. The primary mission of REACH is to ensure that the most effective, scientifically-proven mental health care reaches all children and families.

Webinar Schedule and Registration

Learning Topic	Presenter	Date	Call Time	Registration
Understanding Disruptive Behavior Disorders	John Lochman, Ph.D	Oct. 10, 2018	12:00p.m.-1:00p.m. MT	Register Here
Assessing Disruptive Behavior	Lisa Hunter Romanelli, Ph.D.	Oct. 17, 2018	12:00p.m.-1:00p.m. MT	Register Here
Teaching Skills to Support Child Clients with Disruptive Behavior Disorders	John Lochman, Ph.D.	Oct. 23, 2018	12:00 pm – 1:00 pm MT	Register Here
Teaching Skills to Support Adolescent Clients with Disruptive Behavior Disorder	John Lochman, Ph.D.	Oct. 31, 2018	12:00 pm – 1:00 pm MT	Register Here
Teaching Skills to support Parents with Disruptive Children	Eliot Goldman, Ph.D.	Nov. 7, 2018	12:00p.m.-1:00p.m. MT	Register Here
Teaching Skills to support Parents with Disruptive Adolescents	Eliot Goldman, Ph.D.	Nov. 14, 2018	12:00p.m.-1:00p.m. MT	Register Here

 

*Please Note: The Skills Building: Children & Adolescents with Disruptive Behavior Disorder is a continuing education series and is meant to be taken in full. In order to receive the full 6 hours of continuing education credit, participants must complete all webinars in the series. If, for some reason, you cannot attend all webinars, you will receive CE hours only for the webinars attended. Certificates will be issued within one week of the final webinar in the series (by 11/21/18).

If a participant or potential participant in any of the Skills Building: Children & Adolescents with Disruptive Behavior Disorder webinars would like to express a concern about his/her experience with the REACH Institute (the developer of these webinars), he/she may call or email Lisa Hunter Romanelli, Ph.D. at 646-603-6891 or lisa@thereachinstitute.org.  Although we do not guarantee a particular outcome, the individual can expect us to consider the complaint, make any necessary decisions, and respond within 2 weeks.

Skills Building: Children & Adolescents with Disruptive Behavior Disorder has been approved by NBCC for NBCC credit. The REACH Institute is solely responsible for all aspects of the program. NBCC Approval No. SP-3153.

 

Presenters:

Eliot Goldman, Ph.D.

Dr. Goldman is a Research Scientist for the Mental Health Innovation Lab at the New York City Department of Health and Mental Hygiene and Assistant Professor at Columbia University. He has extensive experience as a workshop leader, supervisor and consultant to child clinicians. He has been involved in several projects as a senior consultant, program coordinator and/or trainer in disseminating evidence based treatments to community clinicians. He is a co-author of REACH’s Disruptive Behavior Disorders Intervention Manual.

John E. Lochman, Ph.D., ABPP

Dr. Lochman, is a Professor and Doddridge Saxon Chairholder in Clinical Psychology at The University of Alabama, where he also directs the Center for Prevention of Youth Problem Behavior (CPYBP). He received the 2011 Distinguished Career Award from the Clinical Child and Adolescent Psychology Division of the American Psychological Association.

Lisa Hunter Romanelli, Ph.D.

Dr. Hunter Romanelli is REACH’s Executive Director and a practicing clinical child psychologist with expertise in cognitive behavioral therapy. Prior to joining REACH in 2007, she worked at Columbia University College of Physicians and Surgeons as an Assistant Professor of Clinical Psychology in Psychiatry and Director of School-Based Mental Health Programs at the Center for the Advancement of Children’s Mental Health.

 

 

Optum Education Youth Empowerment Services (YES) Navigation Series

Please join us for a 1.5 hour webinar: YES Navigation Series- Part 2. This webinar will include review of the YES System of Care, previously implemented services, and new/updated services and supports that will be available October 1, 2018. The goal is for Providers to have the information and resources needed to incorporate the YES System of Care framework into their practice of current and new services in order to enhance the care of youth throughout Idaho.  

Please click below to register.

Spetember 12, 2018, 8:00 - 9:30 a.m. MT

September 18, 2018, 12:00 - 1:30 p.m. MT

 

In-Person Regional Youth Empowerment Services (YES) Navigation Series

Please join us for further conversation about the YES System of Care as well . We will be discussing YES Navigation from 10:00-11:30 am MT and Motivational Interviewing training will be from 12:00 - 2:00 p.m. MT. Lunch will be served and a panel of Optum Clinical and Network subject matter experts will be on hand to answer questions. Continuing Education Units (CEUs) will be offered. Please see the information below about when the training will be in your area:

Region	Date	Time	Location
1	10/11/18	10:00 - 2:00 p.m. PT	Red Lion 414 E. 1st St. Post Falls, ID 83854
2	10/10/18	10:00 - 2:00 p.m. PT	Clearwater River Casino 17500 Nez Perce Rd. Lewiston, ID 83501
3	10/15/18	10:00 - 2:00 p.m. MT	Southwest District Health 13307 Miami Ln. Caldwell, ID 83607
4	10/4/18	10:00 - 2:00 p.m. MT	Riverside Hotel 2900 W Chinden Blvd. Boise, ID 83714
5	10/5/18	10:00 - 2:00 p.m. MT	Jerome Country Club 649 Golf Course Rd. Jerome, ID 83338
6 & 7	10/2/18	10:00 - 2:00 p.m. MT	Shoshone Bannock Hotel 777 Bannock Hall Fort Hall, ID 83203

 

To reserve your space, please click here.

In-Person Regional Youth Empowerment Services (YES) Navigation Series

Thank you for joining us for further conversation about the YES System of Care. A panel of Optum Clinical and Network subject matter experts were on hand to answer questions. If you have a question pertaining to new/updated YES System of Care services, please reach out to optum.idaho.yes@optum.com. Continuing Education Units (CEUs) were offered. This was the first in a series of trainings about the YES System of Care.

Region	Date	Time	Location
1	7/10/18	11:00 am – 1:00 pm	Red Lion 414 E. 1st St. Post Falls, ID 83854
2	7/11/18	11:00 am – 1:00 pm	Clearwater River Casino 17500 Nez Perce Rd. Lewiston, ID 83501
3	7/27/18	11:00 am – 1:00 pm	Southwest District Health 13307 Miami Ln. Caldwell, ID 83607
4	7/26/18	11:00 am – 1:00 pm	Riverside Hotel 2900 W Chinden Blvd. Boise, ID 83714
5	7/24/18	10:30 am – 12:30 pm	Jerome Country Club 649 Golf Course Rd. Jerome, ID 83338
6 & 7	7/23/18	11:00 am – 1:00 pm	Shoshone Bannock Hotel 777 Bannock Hall Fort Hall, ID 83203

 

Optum Education YES Workshops: CANS

The Praed Foundation developed the Child and Adolescent Needs and Strengths (CANS), which will be the approved assessment tool to measure child and family strengths and needs for children and adolescent Members up to 18 years of age. Beginning July 1, 2018, Network Providers who are CANS certified will be reimbursed by Optum for using the CANS assessment tool, along with the Comprehensive Diagnostic Assessment (CDA). It is critical that you transition to using the CANS, as it will be the required state approved assessment tool for all children and adolescents served under the Idaho Behavioral Health Plan as of July 1, 2019. At that time, Optum Idaho will no longer reimburse for the CAFAS, PECFAS, and CALOCUS, and services for child and adolescent Members will not be reimbursed without a completed CANS.

Optum is partnering with Medicaid to assist providers with the transition to CANS by offering FOUR regional training workshops. These sessions will offer flexible, foundational training for clinicians, paraprofessionals, and administrative staff. This will ensure that Providers have access to training, clinical application, supervision, and consultation support to successfully implement key guiding principles of CANS in clinical practice. This information will also be useful in obtaining CANS certification.

Workshop Schedule:  

Course	Length	Target Participant	Boise	Boise	Pocatello	Moscow
CANS General Overview	1 day	All Staff	4/30	5/7	6/11	6/18
CANS Treatment Planning	½ day	MLC1, CS2	5/1	5/8	6/12	6/19
CANS Supervision	½ day	CS	5/1	5/8	6/12	6/19
CANS Trainer3	1 day	MLC, CS	5/2	5/9	6/13	6/20
TCOM for Administrators	½ day	Leadership Staff	5/3	6/21	6/20	6/27
CANS Data Reports	½ day	MLC, CS	7/23	7/24	7/25	7/26

¹Master’s level clinicians
²Clinical supervisors
³Trainer has additional requirements to obtain Praed Trainer certification

The Praed Foundation also offers on-demand training for Providers who may not have the flexibility to attend in-person training or who may live outside the training locations. General information about online CANS training and certification is located at www.praedfoundation.org.

All Providers, regardless of participation at the in-person workshops or through on demand trainings, will need to obtain online certification for an annual fee of $12 and can do so at www.schoox.com.

Skills Building Training

In collaboration with the Psychiatric Rehabilitation Association (PRA), Optum provided a training on Children’s Skills Building/CBRS on May 15th and 17th.

Skills Building is a service that focuses on members’ identified strengths and functional needs. Specifically, Skills Building is behavioral, social, communication, rehabilitation, and/or basic living skills training designed to build a Member’s competency and confidence while increasing functioning and decreasing mental health and/or behavioral symptoms. Training is related to goals identified in the individualized treatment plan. Examples of areas that may be addressed include self-care, behavior, social decorum, avoidance of exploitation, anger management, budgeting, development of social support networks, and use of community resources.

Topics discussed include:

• Teaming approach between providers
• Definition of Skills Building and why we are transitioning
• Documentation, including treatment planning, Level of Care Guidelines, and Service Request forms
• Fee schedule and code changes

Both clinicians and paraprofessionals will gain valuable information that will guide implementation and delivery of the new service. The web-based training is available on the dates below, and we strongly encourage all our network providers to join us for one of the following sessions:

A recording of the webinar held on May 17th is available here.  

The Optum Skills Building PowerPoint is located here.

The PRA PowerPoint used in this presentation is located here.  

Optum, in Partnership with the REACH Institute, presents The Evidence Based Practice (EBP) Series for Children & Adolescents with Serious Emotional Disturbance (SED)

Optum Idaho is excited to announce a series of evidence based practice webinars and e-learning modules for children and adolescents with serious emotional disturbance (SED) in partnership with the Resource for Advancing Children Health (REACH) Institute. The CEU based education courses were offered in a five part webinar series starting in January 2018. They were conducted by a panel of distinguished REACH National Experts with a focus on: Depression, Anxiety, Trauma, Early Childhood Mental Health, and Disruptive Behavior Disorders.

The foundational trainings were structured around diagnosis, assessent and treatment,  targeted to Master’s level clinicians working with children and adolescents with SED. The primary mission of REACH is to ensure that the most effective, scientifically-proven mental health care reaches all children and families.  Optum Idaho is partnering with the REACH Institute to offer access to the best, evidence based therapies to improve the mental health of children and adolescents in the State of Idaho.

Webinar Schedule  

Learning Topic	Age Range	Presenter	Date	Call Time
Depression	13-18 years	Kevin D. Stark, Ph.D. Lisa Hunter-Romanelli, Ph.D.	January 10, 2018	12 p.m. – 1 p.m. MT
Anxiety	13-18 years	Wendy K. Silverman, Ph.D., ABPP Lisa Hunter-Romanelli, Ph.D.	January 24, 2018	12 p.m. – 1 p.m. MT
Trauma	13-18 years	Christopher M. Layne, Ph.D. Lisa Hunter-Romanelli, Ph.D.	February 7, 2018	12 p.m. – 1 p.m. MT
Trauma	6-12 years	Julie Kaplow, Ph.D, ABPP Lisa Hunter-Romanelli, Ph.D.	February 14, 2018	12 p.m. – 1 p.m. MT
Early Childhood Mental Health: Trauma	0-5 years	Robin H. Gurwitch, Ph.D. Lisa Hunter-Romanelli, Ph.D.	March 7, 2018	12 p.m. – 1 p.m. MT
Disruptive Behavior	6-12 years	John E. Lochman, Ph.D., ABPP Lisa Hunter-Romanelli, Ph.D.	March 21, 2018	12 p.m. – 1 p.m. MT

The State of Idaho is in the process of designing and implementing a new children’s mental health system of care for children and youth with Serious Emotional Disturbance (SED) called YES - Youth Empowerment Services.  The YES project has been authorized by the Idaho Department of Health and Welfare (IDHW) as part of the settlement agreement resulting from the Jeff D. class action lawsuit.  The YES system of care will provide a new way for families to access mental health services for their children, will be strengths-based, family-centered, and will incorporate a new collaborative team approach that focuses on providing individualized care for children.

On November 14 and 16, Optum Idaho hosted a two part informational session covering an introduction to the Youth Empowerment Services (YES) project in the State of Idaho, and overview of the system of care, and information on the process to access services.

The webinars have been recorded and are now available in Relias.  

For additional questions regarding YES, please see our FAQs Page, or email optum.idaho.yes@optum.com

On October 27, Optum offered a live webinar hosted by Dr. Matt Niece (Director of Counseling Services at Boise State University).  This training covers the core competencies required to start, monitor, evaluate, and close out integrated treatment planning for a member who is receiving IOP services. Evidence-based practices are addressed as well as screening and discharge criteria, risk assessment, and best practices for documentation.

You can review the slide deck by clicking on the link below, or find the recorded Webinar on Relias.

• Integrated Treatment Planning for IOP Slide Deck
  

On August 15, 2017 Optum hosted a webinar to inform Providers about the Intensive Outpatient Program and to introduce the Readiness Assessment Tool.  You can review the slide deck below.  The link to the Readiness Assessment, which will close August 29, can be found here at  http://respond.altarum.org/s3/iopassessment

On July 25 and July 27, 2017, Optum hosted trainings about our eLearning portals -  Relias and OptumHealth Education.  Training highlighted Relias Targeted User Curriculums -enrolled by license or job type - and an introduction to the Optum Health Education eLearning portal.

STRENGTHENING CLINICAL PROCESSES

On May 22, 23, and 24, 2017, Optum Idaho held training that highlighted Clinical Model updates, Level of Care Guidelines, an explanation of Service Request form upgrade and modifications as well as review of Provider Interface and Notification, and Practice Management.

On April 18 and 19, 2017, Optum Idaho hosted a training session providing an overview of current trends in the Idaho market, common audit findings, highlights of the audit review process, and the revised approach to Fraud, Waste, Abuse, and Error.

VIRTUAL INTRODUCTION PROCESS

On March 15, 2017, Optum and Altarum Institute hosted a Virtual Introduction  to inform Providers about the Intensive Outpatient Program (IOP), introduce the Readiness Assessment Tool, and explain the credentialing process.

On November 16th and 17th, Optum hosted the Provider Training titled Activation: The "Secret Sauce to Promote Recovery and Wellness"  and its relevance to member care in Idaho. Select the link above to view or dowload the PDF of the trainig slide deck.

Optum hosted a review of Clinical Model 2.1 and one year trends in utilization since the version went into effect in 2015.  To view the slide deck containing data slides, Click to view the Clinical Model- One Year Trends  slide presentation shown during the sessions. 

Optum reviewed the importance of coordinating care, and related provider contractual obligations which concluded on June 24, 2016. Click to view the  Importance of Coordinating Care slide presentation shown during the sessions. 

Optum held Family Support Services training which concluded on April 28, 2016. Click to view the  Family Support Services   presentation shown during the sessions.

Optum held Management of Members with High Care Needs based training which concluded on January 28, 2016. Click to view the Management of Members with High Care Needs  presentation shown during the sessions.

Optum held Recovery and Resiliency based training related to the role of Peer Support Services in an individual’s recovery journey which concluded on October 21, 2015.  Click to view the Peer Support Services presentation shown during these sessions.  For more information on offering Peer Support Services within your agency’s array of services please contact your Regional Network Manager.

Optum offered training sessions on the use of the General Organization Index Scale (GOI) to address an agency’s readiness for Evidence Based Practices concluding October 1, 2015.  Click to view the General Organization Index Scale (GOI) presentation and the GOI Too l shown during these sessions.

William Sonis, MD, Distinguished Life Fellow of the American Academy of Child and Adolescent Psychiatry presented diagnosis, case formulation and nationally accepted practices that relate to the treatment of Disruptive Behavior Disorders which concluded on September 10, 2015.  Click to view the Approach to Treatment of Disruptive Behavior Disorders presentation shown during these sessions .

Training sessions to the 2015 Level of Care Guidelines concluded July 31, 2015. Click to view the Level of Care Guideline presentation shown during the sessions. Additionally, the updated Level of Care Guideline document can be found on the Guidelines and Policies submenu of the “Providers” tab

Clinical Model Improvements/changes sessions concluded July 16, 2015.  View the Clinical Model Improvement  presentation shown during the sessions.  Additionally, the example service request forms mentioned in the training can be found on the forms menu of this website.

Cultural Competency training sessions concluded June 12, 2015.  View the Cultural Competency presentation shown during these sessions.

ALERT Program training sessions concluded on March 25, 2015.  View the ALERT Program presentation shown during these sessions.

Program & Network Integrity: Coding and Auditing of Behavioral Health Services training sessions concluded on February 19th, 2015.  View the Coding and Auditing of Behavioral Health Services presentation shown during these sessions.

Medical Necessity webinars were held December 9th-10th as well as January 6th-7th, 2015. View the Medical Necessity presentation shown during these sessions.

Peer Support Services Requirement overview sessions were held December 2, 2014 through December 4, 2014. View the Peer Support Services Requirement presentation shown during these sessions.

Medical Necessity and Transformation of the Idaho Treatment System provider forums were held February 3rd through the February12, 2014. View the Medical Necessity and System Transformation presentation shown during these sessions.

A Claims Submission and Fee Schedule overview was conducted August 20th through August 22, 2014.  The Claims Submission and Fee Schedule overview training deck is now available - view the Claims Submission training deck .

View the Clinical Model Training slide deck and the Secure Message Center reference guide.

The Cultural Competency overview was conducted May 28th through May 30, 2014. View the Cultural Competency presentation shown during these sessions.

ALERT Program training was held March 11th through March 13, 2014. View the ALERT Program presentation shown during these sessions.

Provider claims training sessions were held on October 2nd through October 4th, 2013.  The Claims Submission and Fee Schedule overview training deck is now available - view the Claims Submission training deck .

IDHW Medicaid Eligibility Program's training sessions were held on October 9th. View the Eligibility Training Presentation shown during this session.

ID Provider Express Eligibility training sessions were held on October 10th and 11th, 2013. View the PE Eligibility Training Presentation shown during these sessions.

ID Provider Express Long Form Claim training sessions were held on October 16th through 18th, 2013. View the PE Long Form Claim Training Presentation shown during these sessions.