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Optum member Crisis Line Call (855) 202-0973, 24 hours a day, 7 days a week. TTY: 711

Optum Idaho
322 E. Front Street, Suite 400
Boise, ID 83702

Member Questions Call Toll-Free:
(855) 202-0973

Provider Clinical Questions:
(855) 202-0983

Optum Public Toll Free Helpline:
(866) 342-6892

Optum Substance Use Treatment Helpline:
(855) 780-5955

National Suicide Prevention Hotline:
(800) 273-TALK (8255)

FOR NETWORK PROVIDERS

THANK YOU FOR ATTENDING THE OPTUM IDAHO CONFERENCE!

If you were among the 1,100 participants who attended the Optum Idaho Annual Conference April 13-14, 2021 – thank you! We hope you found the presentations valuable and informative. We encourage you to provide feedback and suggest future conference topics in the survey link all participants received via email from the Optum Idaho Conference Team after each day’s sessions.

If you missed the live sessions, CEU-eligible recorded courses from the session will be available soon and should be accessed through Relias, which is available to Optum network providers. Optum will not be providing CEU credits for conference sessions viewed via the conference website after the live event. To receive credit for recorded conference sessions, you must view them through Relias.  

Welcome, network providers, to the Optum Idaho web site. The services we offer on this site will support providers in assisting consumers, their loved ones and their families to achieve and maintain recovery. We understand and applaud your commitment to the behavioral needs of Idaho residents and families. Optum will help you ensure positive outcomes and well-being in individuals.

Working together, we'll provide information and methodology to help our members successfully navigate though the complex treatment process from the point of diagnosis. We will identify each member's unique behavioral health needs. Connect them to the right services to address those needs. Deliver the right care, at the right place, at the right time. This includes helping people manage their behavioral health and wellness challenges. We believe people with behavioral health challenges are able to live, work and participate productively in their communities. We believe they are able to do this despite the challenges. We also believe people are resilient and able to rebound from trauma, stigma and other stresses.

Help is always available! Clinicians are available 24/7 including holidays to provide immediate, seamless, in-the-moment support, as well as, crisis intervention and stabilization. Call us at 1 (855) 202-0973.