322 E. Front Street, Suite 400
Boise, ID 83702
Member Questions Call Toll-Free:
Provider Clinical Questions:
Optum Public Toll Free Help Line:
Optum Substance Use Treatment Helpline:
National Suicide Prevention Hotline:
(800) 273-TALK (8255)
FOR NETWORK PROVIDERS
Network Providers, welcome to the Optum Idaho web site. The services we offer on this site will support providers in assisting consumers, their loved ones and their families to achieve and maintain recovery. We understand and applaud your commitment to the behavioral needs of Idaho residents and families. Optum will help you ensure positive outcomes and well-being in individuals.
Working together, we'll provide information and methodology to help our members successfully navigate though the complex treatment process from the point of diagnosis. We will identify each member's unique behavioral health needs. Connect them to the right services to address those needs. Deliver the right care, at the right pace, at the right time. This includes helping people manage their behavioral health and wellness challenges. We believe people with behavioral health challenges are able to live, work and participate productively in their communities. We believe they are able to do this despite the challenges. We also believe people are resilient and able to rebound from trauma, stigma and other stresses.
Help is always available! Clinicians are available 24/7 including holidays to provide immediate, seamless, in-the-moment support, as well as, crisis intervention and stabilization. Call us at 1 (855) 202-0973.