Optum member Crisis Line Call (855) 202-0973, 24 hours a day, 7 days a week. TTY: 711

Optum Idaho
322 E. Front Street, Suite 400
Boise, ID 83702

Member Questions Call Toll-Free:
(855) 202-0973

Provider Clinical Questions:
(855) 202-0983

Optum Public Toll Free Help Line:
(866) 342-6892

Optum Substance Use Treatment Helpline:
(855) 780-5955

National Suicide Prevention Hotline:
(800) 273-TALK (8255)

FOR MEMBERS

Every child, youth, adult and elder has the right to live in their community with health, dignity and hope.

Recovery is a journey of healing and transformation enabling a person with a behavioral health problem to live a meaningful life in a community of his or her choice while striving to achieve his or her full potential.

Share Your Story

Tell us your story. Are you willing to share your story about your engagement with the Idaho behavioral health system and your recovery journey? By sharing your story, you are helping to transform the behavioral health system by letting people know about the resources and programs that are available to help people reach recovery.

If you are interested in sharing your story, please fill out the form, save it to your files, and then email the form to Optum Idaho, Attention: Jody Olson.

Help is always available! Clinicians are available 24/7 including holidays to provide immediate, seamless, in-the-moment support, as well as, crisis intervention and stabilization. Call us at 1 (855) 202-0973.

Member input and guidance is critical in helping us transform the mental health system. Your feedback is appreciated.