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Optum Idaho Member Questions and Crisis Hotline Call 855-202-0973, 24 hours a day, 7 days a week. TTY: 711

Optum Idaho
322 E. Front Street, Suite 400
Boise, ID 83702

Member Questions/Member Crisis Line Call Toll-Free 24/7:
(855) 202-0973

Provider Clinical Questions:
(855) 202-0983

Optum Substance Use Treatment Helpline:
(855) 780-5955

National Suicide Prevention Hotline:
(800) 273-TALK (8255)

Information for members to access mental health benefits

Find a Provider
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Every child, youth, adult and elder has the right to live in their community with health, dignity and hope.

Recovery is a journey of healing and transformation enabling a person with a behavioral health problem to live a meaningful life in a community of his or her choice while striving to achieve his or her full potential.

Click the triangle below to see all member benefits.

View or share your personal health information

We are here to help you find and access services and providers, and help you understand your benefits and rights as a program member. You can see your personal health information using a smartphone or a desktop, laptop or tablet computer. To learn more, please see the Optum Member Handbook section titled, "How do I access my personal health information on a digital device?"

To view or share your personal health information, click View or Share My Personal Health Information. (You will be required to create a free One Healthcare ID account.).

Help is always available! Clinicians are available 24/7 including holidays to provide immediate, seamless, in-the-moment support, as well as, crisis intervention and stabilization. Call us at 1 (855) 202-0973.

Member input and guidance is critical in helping us transform the mental health system. Your feedback is appreciated.