Member Resources & Tools

Member Handbook
This handbook explains Medicaid behavioral health benefits under the Idaho Behavioral Health Plan (IBHP), managed by Optum Idaho. Please contact Optum at 1-855-202-0973 if you need a printed version, a large font version or a handbook in another language.
Member Newsletter
The member newsletter, Member Matters, contains information and resources to keep you informed and up to date on current events and showcase topics that are relevant and promote mental wellbeing.

Optum 101
Frequently Asked Questions. Do you have questions on who Optum is, what Optum does and more?


Your voice matters! Member input and guidance is vital to helping us transform the mental health system.
Please email membermatters@optum.com with your feedback.