322 E. Front Street, Suite 400
Boise, ID 83702
Member Questions Call Toll-Free:
Provider Clinical Questions:
Optum Public Toll Free Help Line:
Optum Substance Use Treatment Helpline:
National Suicide Prevention Hotline:
(800) 273-TALK (8255)
Optum Idaho believes that every community deserves a system of care that supports well-being while enhancing the success of all stakeholders. Optum brings a structured approach to improving community care systems.
Optum Idaho has local and regional field staff throughout our Idaho communities to help ensure members achieve success throughout their recovery journey. Our regional staff includes field care coordinators, provider quality specialists, network managers, community program managers, and a member outreach manager. To locate your Optum Idaho Regional Representative, please refer to the Regional Representation Flyer.
|PHONE - Member Toll-Free
|PHONE - Provider Clinical Questions
|For comments, questions, and other inquiries email us
Help is always available! Clinicians are available 24/7 including holidays to provide immediate, seamless, in-the-moment support, as well as, crisis intervention and stabilization. Call us at 1 (855) 202-0973.