GUIDELINES & POLICIES
Optum follows national guidelines and policies to ensure the integrity of our network.
Best Practice Guidelines
Optum Best Practice Guidelines 
are located at our partner website of Provider Express.
Quick Reference Guides
Skills Building/CBRS: Transition from Incarceration or Inpatient Facility
Level of Care Guidelines
- Idaho LOCGs March 2019 (593.51 KB)
Network Provider Audit Tools
- Audit Tool Change Index 2018.pdf (300.43 KB)
- Optum Idaho Organizational Provider Tool 2019.pdf (53.01 KB)
- Optum Idaho Treatment Record Review Tool 2019.pdf (52.71 KB)
- Optum Idaho Family Support Services Record Review Tool 2019.pdf (30.14 KB)
- Optum Idaho Clinician Site Tool 2019.pdf (31.69 KB)
- Optum Idaho Case Management Record Tool 2019.pdf (35.84 KB)
- Optum Idaho Skills Building Adult Record Tool 2019.pdf (22.44 KB)
- Optum Idaho Family Support Services Site Audit Tool 2019.pdf (37.18 KB)
- Optum Idaho Peer Support Record Tool 2019.pdf (25.03 KB)
- Optum Idaho Skills Building Youth Record Tool 2019.pdf (26.45 KB)
- Optum Idaho Peer Support Site Audit Tool 2019.pdf (33.01 KB)
Provider Manual
- April 2019 Provider Manual.pdf (985.67 KB)
- April 2019 Provider Manual Change Index.pdf (74.35 KB)
Provider Clinical Questions: (855) 202-0983 | PCP Psychiatric Consult press option 1