Optum follows national guidelines and policies to ensure the integrity of our network.
GUIDELINES & POLICIES
Best Practice Guidelines
Click here to view the Optum Best Practice Guidelines which are located at our partner website, Provider Express.
Level of Care Guidelines
Idaho Medicaid Supplemental Clinical Criteria (Optum Idaho Level of Care Guidelines) - Effective 10/1/2020
Network Provider Audit Tools
Network Provider Manual
Provider Clinical Questions: (855) 202-0983 | Primary Care Provider Psychiatric Consult press option 1