Optum follows national guidelines and policies to ensure the integrity of our network.  

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Network Provider Audit Tools

Provider Manual  

Level of Care Guidelines

We have updated the Level of Care Guidelines (LOCGs). Please see the updated documents.

Best Practice Guidelines

Optum Best Practice Guidelines external link will open in a new window  are located at our partner website of Provider Express.  

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Provider Clinical Questions: (855) 202-0983  | PCP Psychiatric Consult press option 1