322 E. Front Street, Suite 400
Boise, ID 83702
Member Questions Call Toll-Free:
Provider Clinical Questions:
Optum Public Toll Free Help Line:
Optum Substance Use Treatment Helpline:
National Suicide Prevention Hotline:
(800) 273-TALK (8255)
One person, one family, one community at a time. Every individual and every family has a unique road to wellness, health, and hope. Every community has its own ways to support and assist the people who live there.
Optum manages outpatient behavioral health benefits for Idaho Medicaid members. It is our commitment to help transform Idaho’s behavioral health outpatient system by focusing on helping people reach recovery in their own health journey.
By working collaboratively with the State of Idaho to implement the goals set forth by the State and to deliver quality, efficient and effective changes, we will achieve better outcomes for Idahoans and transform the behavioral health system.
September is National Recovery Month and Optum Idaho revs up the annual celebration by sponsoring the Idaho Recovery Open Awareness Ride (IROAR) on August 29 through September 2, 2019. IROAR is a statewide motorcycle ride designed to raise awareness about mental health and substance use disorders and celebrate the thousands of Idahoans who are successfully living a life in recovery. Click here for more Information or to register for the event.
Help is always available! Clinicians are available 24/7 including holidays to provide immediate, seamless, in-the-moment support, as well as, crisis intervention and stabilization. Call us at 1 (855) 202-0973.