322 E. Front Street, Suite 400
Boise, ID 83702
Member Questions Call Toll-Free:
Provider Clinical Questions:
Optum Public Toll Free Helpline:
Optum Substance Use Treatment Helpline:
National Suicide Prevention Hotline:
(800) 273-TALK (8255)
One person, one family, one community at a time. Every individual and every family has a unique road to wellness, health, and hope. Optum manages outpatient behavioral health benefits for Idaho Medicaid members. It is our commitment to help transform Idaho’s behavioral health outpatient system by focusing on helping people reach recovery in their own health journey.
Recovery and Resiliency
September is Recovery Month. According to the National Institutes of Health (NIH), addiction is a treatable condition and recovery is possible. Click here to learn more.
Simply saying "Hello" can be a good first step toward getting the conversation going. To further assist you and your loved ones with achieving positive mental health throughout the year, Optum Idaho has created Hello Idaho! This is a year-round statewide campaign providing tools for students, families, businesses and community members to help address and reduce both emotional and physical isolation. Click here to learn more.
Connect. Reach Out. Say Hello!
By working collaboratively with the State of Idaho to implement the goals set forth by the State and to deliver quality, efficient and effective changes, we will achieve better outcomes for Idahoans and transform the behavioral health system.
Help is always available! Clinicians are available 24/7 including holidays to provide immediate, seamless, in-the-moment support, as well as, crisis intervention and stabilization. Call us at 1 (855) 202-0973.