Optum Idaho
322 E. Front Street, Suite 400
Boise, ID 83702
Member Questions Call Toll-Free:
(855) 202-0973
Provider Clinical Questions:
(855) 202-0983
Optum Public Toll Free Help Line:
(866) 342-6892
Optum Substance Use Treatment Helpline:
(855) 780-5955
National Suicide Prevention Hotline:
(800) 273-TALK (8255)
Optum Idaho
One person, one family, one community at a time. Every individual and every family has a unique road to wellness, health, and hope. Every community has its own ways to support and assist the people who live there.
Optum manages outpatient behavioral health benefits for Idaho Medicaid members. It is our commitment to help transform Idaho’s behavioral health outpatient system by focusing on helping people reach recovery in their own health journey.
By working collaboratively with the State of Idaho to implement the goals set forth by the State and to deliver quality, efficient and effective changes, we will achieve better outcomes for Idahoans and transform the behavioral health system.
Optum Nondiscrimination Notice and Language Services, see here.
You have the right to get help and information in your language at no cost. To request an interpreter, call (855) 202-0973.
Help is always available! Clinicians are available 24/7 including holidays to provide immediate, seamless, in-the-moment support, as well as, crisis intervention and stabilization. Call us at 1 (855) 202-0973.